If you have any questions, feel free to contact us! However, have a look at our FAQ's first and see if any question here gives you the answer you were looking for much faster than we ever can get back to you!

• How long have you been operating?

  We have been operating since July 2008. We were one of the first dive centers in Amed and one of the few now still under the same ownership since 2008. We became the first PADI 5 star dive resort in the Amed area back in 2009. Started with 3 people, growing to close to 20 full time staff now in our different locations.

• Do you offer SSI or other courses?

  We are a PADI 5 star resort. We only offer PADI courses. In our opinion, having taught different ones throughout the years, PADI courses are just the best out there at the moment.

• What's the difference between PADI and other courses?

  Often there is little difference, as most courses adhere to international standards and many simply copied PADI. The difference is in how PADI follows up and the course materials. Each student of a PADI course will get a questionnaire after the course finished to check if the course was conducted properly. PADI instructors, when not doing proper courses, will have to justify themselves to PADI. Something other agencies don’t do, allowing for instructors to cut more corners. Same goes with the manuals, each students must have an official manual with the course, whether that be a hardcopy or online access to your own manual.

• What's the best time of the year to dive?

  Best time to dive in Bali is April to December. July and August can have wavy days and can get busy. January to March is rain season. Diving is possible still of course, but conditions can vary from day to day.

• How big are your groups?

  We aim for a maximum of 4 to 1, meaning maximum 4 guests to 1 guide or instructor. Mostly groups are smaller.

• I tried diving once. Can I go on fun dives?

  If you do not have a valid diving certification, unfortunately you cannot join fun dives. You can however do a Discover Scuba class or get certified through the PADI Open Water course.

• How come there is a surcharge for packages for 1 person only?

  We split the cost of the room over 2 people. If you are alone, we unfortunately have to charge you the full (discounted) room rate.
  If you are 2 people and only 1 wants to dive, contact us, the package price for the diver will remain the same, the second person just pays the remaining room rate only.

• What's the difference between your 3 locations?

  In terms of quality of diving or courses, there is no difference. You get the same quality and services.
  The main difference is in location and accommodation.
  Puri Wirata, our main resort in Amed, is an ocean front resort with 30 rooms, 2 pools and Spa. We started our dive center there in 2008 and is our main location. Different room types are available for different levels of luxury.

  Bali Reef Divers Tulamben is our Budget option. With dorm and 8 private rooms, pool and restaurant, it’s ideal for those who just want to dive and get comfortable accommodation at a cheap rate. Only minutes away from the Liberty wreck and the other Tulamben dive sites, this is a great budget option with excellent diving facilities.

  Kura Kura Divers Lodge in Amed is our latest addition. Opening in August 2020. It features a 2,6m deep training pool, 16 rooms and a sports/music bar. Built brand new, designed with divers in mind, this place offers great value for money for rooms and diving. Prices are between the budget options of Tulamben and the more luxurious ocean front Puri Wirata.

• Can I get a dive guide who speaks my language?

  For guided fun dives, Indonesia law requires to employ local dive guides. And why wouldn’t we? The Balinese guides have great eye for all the little (and big) critters hiding in the black sand and corals here. They speak English quite well and some speak a few words of French. So English is the main language for the guides. (and their native Indonesian and Balinese of course)

• Which languages are offered for PADI courses?

  We have instructors on staff who can speak and teach in English, French, Dutch, German, Chinese and Indonesian. If you have specific language requests, please let us know on your reservation, so we can allocate the instructor to your course.

• Can I get a private guide?

  Most of our groups are small. If you would like to have a private guide, this is possible at a surcharge. Contact us for prices.

• I really want to see fish x. Can you guarantee that I'll see it if I request it?

  Unfortunately, diving isn’t the same as going to the zoo or the aquarium. If some things you wish to see are around, our guides will do their best to find them. If what you wish to see is rare, please give yourself also enough time/dives in order to improve the chances of sightings.

• Do I get a refund if I didn't like the dive?

  Sorry, but no. Policy is, if you start the dive, it counts as a dive. If you cancel/abort the dive for any reason (other than equipment failure), it will be considered a dive and will be charged. 

• How fast can I expect a reply to my email/whatsapp message?

  Typically, as quick as we can. If you text us in the evening/night, it may not be until the next morning. If you text us during the day and during our operating hours, we will get back to you as soon as we see our phone/messages.